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JD.com and Unitree to open first offline store in Beijing, offering hands-on robot experience and on-site orders

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JD.com and Unitree Robotics Launch First Physical Experience Store in Beijing

Marking a significant evolution in consumer robotics retail, JD.com and Unitree Robotics are set to inaugurate their inaugural offline experience store in Beijing. This new retail concept shifts away from the conventional online-only model, offering customers the opportunity to engage directly with cutting-edge robotic products, fostering a more immersive and tangible buying experience.

Innovative Retail Model Integrating Experience, Purchase, and Support

Unlike traditional stores, this joint venture integrates the entire customer journey-from hands-on interaction to purchase and after-sales service. Visitors can either buy products on-site or conveniently scan QR codes to access JD.com’s mini program, enabling options such as in-store pickup or home delivery through JD Logistics, ensuring a seamless shopping experience.

Showcasing Advanced Robotics Technology

Situated within JD MALL in Beijing’s bustling Chaoyang district, the store will prominently feature Unitree Robotics’ latest innovations, including the Go2 quadruped robot and the G1 humanoid robot. Previously available exclusively through JD.com’s e-commerce platform, these robots will now be accessible for direct interaction, enhancing brand exposure and consumer trust.

  • G1 Humanoid Robot: Known for its dynamic performances, such as at a recent Wang Leehom concert, the G1 robot demonstrates sophisticated capabilities including choreographed dance, martial arts, and boxing maneuvers.
  • Go2 Quadruped Robot: Designed for interactive engagement, the Go2 features advanced functionalities like obstacle avoidance, following commands, handshaking, and even performing backflips, making it ideal for live demonstrations.

Hands-On Interaction and Practical Applications

The store includes a dedicated interactive zone where visitors, under the guidance of expert engineers, can operate the robots in simulated real-world scenarios. These demonstrations cover diverse applications such as household cleaning, elderly assistance, and educational support, providing a clear vision of how robotics can enhance daily life.

Comprehensive Customer Services and Accessibility Initiatives

JD.com complements the in-store experience with rapid delivery services, professional installation support, and ongoing maintenance. Additionally, a robot rental program has been introduced to lower entry barriers for first-time users, encouraging broader adoption of intelligent robotics technology.

Strategic Industry Investment and Future Outlook

In August, JD.com solidified its commitment to the robotics sector by becoming the exclusive global strategic partner of the 2025 World Robot Conference. Collaborating with leading Chinese robotics firms such as Unitree Robotics, AgiBot, Tiangong, Zhongqing Robotics, and Noetix Robotics, JD.com unveiled its ambitious “Intelligent Robotics Industry Acceleration Plan.”

  • The initiative pledges an investment exceeding 10 billion yuan (approximately $1.4 billion) over the next three years, aiming to help 100 intelligent robotics brands each surpass 1 billion yuan ($140 million) in transaction volume.
  • Its primary goals include expediting the commercialization of intelligent robotics, promoting large-scale deployment, and overcoming existing market challenges such as slow adoption rates.

With the global intelligent robotics market projected to grow at a compound annual growth rate (CAGR) of over 20% through 2028, initiatives like this are pivotal in driving innovation and consumer acceptance.


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